FAQ
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Frequently Asked Questions
To maintain the beauty and longevity of your Hozcraft wooden items, we recommend cleaning them with a soft, damp cloth. Avoid the use of harsh chemicals or abrasive cleaners. For additional protection, you can apply a natural wood oil periodically.
Yes, Hozcraft is pleased to offer custom order services. Whether you’re looking for a specific size, design, or material, we’re here to bring your vision to life. Please contact us with your request, and we’ll guide you through the customization process.
We stand behind the quality of our products. If you’re not satisfied with your purchase, you may return it within 07 days of receipt for a refund or exchange. Please note that custom orders are not eligible for returns. For more information, please visit our Return Policy page.
At Hozcraft, quality is our top priority. From selecting the finest materials to employing skilled artisans who handcraft each piece with utmost precision, we ensure that every product meets our high standards before it reaches you.
Hozcraft ships nationwide and offers various shipping options, including standard and expedited delivery. Shipping costs are calculated based on the size and weight of your order, as well as the shipping destination.
Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your order’s progress directly on our website or through the carrier’s tracking system.
Currently, Hozcraft products are available for shipping within India. We are working on expanding our delivery options to serve customers internationally in the near future.
For any inquiries or further assistance, please contact us via email at contact@hozcraft.com, or call us at [your phone number]. Our customer service team is dedicated to assisting you.